Overview
HITS is a tool for employees to find, share, and stay up to date on research knowledge. Microsoft's objective is to consolidate knowledge into one platform so that researchers, designers, and product managers can work more efficiently. In my time working with the team I designed and shipped 20+ features to improve the usability and visual design of the tool.
Team
1 UX Designer
3 Researchers
4 Engineers
2 Product Managers
Company
Microsoft
Group
Windows Research and Intelligence (R&I)
Product
HITS
Approach
Understand the User
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Previous design of the authoring platform. The authoring platform is one of the fundamental experiences of the HITS site
Monthly surveys to collect data about user satisfaction when using the authoring platform
Brainstorm Solutions
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whiteboarding is an important part of the process to quickly record notes and explore various ideas
“Pat asks great questions. He always tries to deliver what we NEED. Not necessarily what we ask for.”
Explore. Validate. Iterate.
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Prototyping was an invaluable tool to for validation and iteration of designs. This example is of a clickable prototype made in Adobe XD of improvements to the table formatting tool in the authoring platform.
UI Design
Feature 1
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Feature 2
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Feature 3
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Lightbox previuos design
Lightbox new design
Feature 4
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Feature 5
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Feature Title
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Next Steps
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